A Handbook of UX Research & Design: interview with the author

My new UX handbook was published yesterday. Given that the Zoom-fatigue struggle is real and because I’ve called in so… Read more A Handbook of UX Research & Design: interview with the author

UXLibsV in 50 photos

What?! UXLibsV happened already? Such is the enormity of the lead up to our conference each year that I can… Read more UXLibsV in 50 photos

Embedding UX research and design at Libraries Tasmania

I’ve spent the last week in the company of the many talented individuals who make up the management and senior… Read more Embedding UX research and design at Libraries Tasmania

UXLibsIV… in 50 photos

It’s taken me longer than usual to grab a minute to reflect upon this year’s UXLibs. I moved house just… Read more UXLibsIV… in 50 photos

Do you remember the first time?

These days I tend to know quite a few people at any conference I attend, even it’s just those (wonderful, gorgeous, intelligent) people who have invited me to speak. In the case of UXLibs, which I chair and co-organise, I know heaps and heaps of people, either serial attendees (thank you for keeping on coming back!) or people who I have met before elsewhere (at workshops or other events), or who I have connected with on Twitter. However, I have never forgotten how I felt early on in my career when I used to attend conferences with some fear and trepidation.

The UX in Libraries Yearbook

I have written and edited quite a number of books over the years but I’m not sure I’ve ever been… Read more The UX in Libraries Yearbook

YOUR LIBRARY NEEDS YOU! (UX research recruitment tips)

UX research is amazing. In fact, done right it can be game-changing. But all too often it is stopped in… Read more YOUR LIBRARY NEEDS YOU! (UX research recruitment tips)

UXLibs III… in 50 photos

Organising a user experience conference is a tough prospect. Conferences are very hard to organise in and of themselves but… Read more UXLibs III… in 50 photos

A new model of UX adoption

As I travel around the world leading UX training and fieldwork in libraries – most recently at institutions in Australia, the… Read more A new model of UX adoption

Third time around

‘Everything that happens once can never happen again. But everything that happens twice will surely happen a third time.’ ~… Read more Third time around