In 2011-12 I  co-edited and wrote several chapters for a book, with Elizabeth Tilley, of the English Faculty Library, on Personalising Library Services. The personalised or ’boutique’ approach that we advocate in the book is essentially about: focusing on your users individually, rather than generically, and offering them unique and highly-tailored services in order to promote the relevance, and increase usage and engagement, of libraries.

Promotional book flyer with abstract, full list of chapters and case studies

The book was published by Ashgate in August 2012 in printed form and as an e-book.

To read about how our ‘personalised journey’ started, check out our article on ’boutique libraries’ in CILIP Update.

In March 2011 we ran a successful symposium on the same subject at Homerton College Cambridge.

(Jelly babies image © Rachel Marsh)

3 thoughts on “Boutique

  1. Pingback: EBSLG 2011, HEC Paris: Innovation in Libraries (Part 3) « Libreaction
  2. Pingback: BLA 2011 – Members’ Day (Part 2) « Libreaction
  3. Pingback: Feature #10a David Attenboroughs in cardies | #uklibchat

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