Broken library communications and how to fix them

A little over 2 weeks ago Ange and I met with 15 visitors from Aarhus University, Denmark – a mixture of librarians, consultants and designers. They wanted to hear our take on library communication strategy, a state-of-affairs which prompted us to put together an approximation of our current take on the topic. Our main message was that its out with the linear and the singular and in with the matrix and multiple. Although I note that this is not exactly specified anywhere on the slides! Let’s just pretend that was deliberate.

Anyway, we quite like the presentation and thought that others might like to see it too.


5 thoughts on “Broken library communications and how to fix them

  1. Carricklass says:

    Worked perfectly for me. Great show. Agree with every word. So frustrating that social media is guarded by those who either don’t understand it, don’t fully embrace it or kept the province of IT specialists. Managers are often terrified that someone is going to get them into serious trouble via social media. Yes, posters are staid, unappealing and seldom replaced. Instruction is given to huge undergrad classes at the beginning of term before the students have worked out where they are, never mind what they might need the information for. Librarians are constantly playing catchup instead of being proactive.


  2. Natalie Hollis says:

    Some great ideas here on bringing the Library and Information Sciences industry forward by keeping up to date with our more technologically advanced customers.
    Twitter/facebook etc are such great tools for sharing of information and connecting with users , particularly with the younger generation.
    My only advice would be: Dont overdo it. make your tweets/posts unique, informative and fun. Don’t post just for the sake of posting.


  3. Natalie Hollis says:

    A great and humorous guide to an important topic. I loved it !
    I’ve been doing a bit of research on how Libraries can use social media as a main form of communication, (particularly among our younger clientele) and it definitely seems to be the way to go. People these days are so time poor, so making sure our communication methods work together seamlessly is also important. Having multiple means of communication is great, so long as one knows how to use them effectively.


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